Q1 Resort & Spa - EU21

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We have tried to contact you on several occasions to advise you of the annual School Leavers (Schoolies) Festival on the Gold Coast over the dates you have a reservation with us.

If you are attending the Schoolies festival and are under 21 years of age we are offering free cancellations with no fees so you are able to source alternate accommodation.

However if you are under 21 years and arrive at the Resort you will be unable to utilise the apartment but will still be charged. We suggest you re-book through a registered Schoolies website.

Q1 Resort and Spa has the right to refuse entry to anyone deemed to be here for the Schoolies festival or not abiding by our No Party Policy, you have already agreed to abide by this policy when you confirmed your accommodation booking. The property does not have any policies, procedures, or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please acknowledge receipt of this email via return email or phone call on 07 5618 8300 to avoid any queries on check in. Feel free to contact our friendly reservations staff on the below contact details.

Kind regards,

Central Reservations Consultant | Q1 Resort & Spa
A : 9 Hamilton Avenue, Surfers Paradise Queensland 4217, Australia
P: (07) 5630 4500 F : (07) 5630 4555 E : res@q1.com.au W : www.q1.com.au Follow us on Facebook & Instagram

Creation date: 11/19/2020 2:42 PM Tina.Cross@q1.com.au Updated: 6/8/2021 3:40 PM Tina.Cross@q1.com.au