Q1 Resort & Spa - Complaint Reply

Good Morning / Afternoon, 

Thank you for taking the time to share your feedback with us. We sincerely appreciate you bringing this matter to our attention.

Please be assured that your concerns have been escalated to our management team for further review. We take all feedback seriously and are committed to resolving this issue as promptly as possible.

Kindly allow up to 72 hours for us to investigate and provide you with a response and resolution. We appreciate your patience and understanding in the meantime.

If you have any additional information you would like to share, please feel free to reach out.

Thank you again for your feedback.

Kind Regards,

Central Reservations Agent | Q1 Resort & Spa
 res@q1.com.au  (07) 5630 4500  q1.com.au
9 Hamilton Avenue, Surfers Paradise, Queensland 4217, Australia